Customer Feedback

Customer Feedback

I will definitely be using these folks for future projects. I have worked with many electricians over the years as a small business owner and the electrician who came out from SME, Lex, was great! He came out the day before the project to assess my needs and ensure he would have all the supplies needed so no time would be wasted on the day I was scheduled. He was a great communicator and listened to our many complex needs and came up with budget friendly solutions for our company. The day of the project he worked fast and was very thorough. The person who answered the phone was also very polite and asked detailed questions to ensure we were on the same page. Very professional. Best experience with an electrician to date!

Rating Review posted on Google+, Oct 18, 2016

Eli Allison

Over the last few months I've had 3 electricians from different companies come and [failed to] help with a weird, intermittent problem. On a weekend, when we couldn't get anybody to answer their phones, we got a hold of SME. We were dispatched [with] a knowledgeable [who] tech that show[ed] up that night. And even though it was raining, fixed the problem (which happened to be in the outside meter box / breaker). Where 3 others have failed, this tech found the problem and fixed it. I will be calling SME from now on. They're reliable, available, knowledgeable, and fast. Exactly what I wanted/needed.

Rating Review posted on Google+, Oct 22, 2015

Kirianna Plumb

SME was very professional. They ensured that my work was performed efficiently and correctly. The job was a physically difficult and demanding one which they performed with good cheer and excellent communication. I expect to use their services again and would recommend them for commercial or residential work.

Rating Review posted on Google+, Aug 27, 2014

Rusty Oliver

I called SME after hearing their ads on the radio and needed someone to check out why a hallway light wasn't working properly. The receptionist I spoke with on the phone was very professional and quick to schedule an appointment. On the day of the appointment, I had to unexpectedly cancel and called just ten minutes before they were due to show. They were very kind and offered to reschedule the appointment whenever I had a chance. I finally did reschedule and their electrician was on time, very courteous and knowledgeable.

He took a look at the fixture and then explained to me what the problem was and how to fix it. But what really set SME apart was that he explained how I could fix the problem myself and also explained how to reinstall the fixture myself as well. He told where I could find the part I needed and asked if I'd like him to do it or if I'd like to save the money and do it myself. I decided to do it myself and save about $100 in labor. I really appreciated him asking what I wanted to do after explaining the problem and my options.

I expected to be charged the initial labor fee, since he had been there about 15 minutes. However, after checking with the main office, he informed me that since it was such a small job, they weren't going to charge me anything. Another (almost) $100 savings! I even got a call two days later following up and asking if I'd had any problems fixing the problem and if I needed any followup service. Great customer service! I will be using SME in the future for any of my electrical needs. Thanks SME!

Cathy M, Kirkland

My husband and I are pleased with and confident that we are getting superb knowledgeable home electrical service from the Seattle electrician. Our home is old and electrical work should be left to the pros. We trust Billy's electrical work and electrical expertise.

Cindy, Seattle

Excellent electrical wiring service from the electrician in Bellevue.

Luther, Bellevue

Our home electrical needs were met by a very professional Bellevue electrician who took the time to answer all of my electrical wiring questions and made helpful recommendations for future residential electrical service.

Dave, Bellevue

Our Kirkland residential electrician really knew what he was doing. Will call after winter for another electrical service.

Jack, Kirkland

The Kenmore residential electrical technician that responded to our electrical problems was very friendly & knowledgeable. Great electrical service experience, Would call again.

Susan, Kenmore

The electrical service estimate was much lower than competitors for the same electrical maintenance work. The Shoreline electrical technician took the time to thoroughly clean the electrical panel.

Helen, Shoreline

I would recommend your Seattle electrical company to anyone who needs electrical maintenance. I was very pleased with the electrical wiring and the Auburn master electrician.

Sheila, Auburn

Very satisfied with our commercial electrical service at our location in Issaquah. Will be sure to contact SME again when we are in need of an expert commercial electrical company.

Thanks Bonnie, Issaquah

Electrician in Seattle knew what to do for our electrical outlet concerns and did it. No wasted time and was an available 24 hour electrician in Seattle.

Donald, Seattle

Many thanks for all the home electrical services from SME and the electrician in Pacific.

Ben, Pacific

I will not hesitate to call SME in the future. I will ask for the Seattle electrician that was previously sent to address our electrical needs at our Seattle home, because he was courteous and very professional. Also the people I spoke to on the phone at the Seattle SME, Inc office were very courteous and helpful

Akira, Seattle

Our Commercial electrician in Seattle was very helpful. After spending time with other Seattle electricians, SME came in and was very professional and took our commercial electrical properties needs into mind. Repairing the commercial electrical panel properly, QUICKLY and professionally. Indigo was added to your electrical vendor list and I had WMFHA add you to their list.

Thanks Cameron, Seattle

I was very pleased with your Seattle electrical maintenance service all around and would definitely call upon SME and your Seattle electrician again.

Kevin, Seattle

Great job. I will recommend your electrical company and your Redmond electrician to all our Redmond commercial customers in need of electrical service in Redmond.

Thank you. Cory, Redmond

I would like to thank our Burien electrician and everyone at SME.

Carol, Burien

Did not find myself waiting on the electrician in Mill Creek. On time and solved the residential electrical problem with our ceiling fans. Great electrical service in our Mill Creek home!

Lisa, Mill Creek

SME did a great job. Communicated effectively with appropriate electrical estimate and electrical wiring repair info. Was conscientious about making sure all our home electrical needs were met.

Jeff, Seattle

We had a great experience with SME this morning, specifically your Snoqualmie electrician. He was on time at 6AM which is a feat in and of itself. Then he solved all our residential electrical wiring issues in 1.5 hours and was able to explain to me the problems I was having with our electrical outlets. Please pass along our sincerest thanks. Great quality service at a reasonable electrician rate.

Thank you. Lucas, Snoqualmie

Very pleased with the ceiling fan work! So much so we are on electrical wiring job #2 now!

Sarah, Seattle

Nice job on rewiring our electrical outlets thank you, Good folks at SME to deal with.

Collin, Seattle

Our Seattle residential electrician did an excellent job. When we call for our next service we would like to get him again. Your electrician in Seattle did an outstanding job addressing our home electrical needs. We were pleased.

Thank you again. Marion, Seattle

We will call SME and the electrician in Bothell the next time we have an electrical maintenance need at our Bothell home.

Kevin, Bothell

As usual, no complaints. Thanks for your consistently awesome residential electrical service.

Holly, Seattle

Our Bellevue electrician completed all the work in a very thorough & professional way. I was impressed with his knowledge of our electrical wiring & the skill he showed in solving problems. I was extremely pleased with the way the electrical repair job was handled.

Marjorie, Bellevue

Never in my wildest dreams did I expect my service to be so outstanding. The Bothell electrician was very professional, knowledgeable and fast. He wasted no time and he cleaned up after his install in a manner I had never witnessed by other service providers. He billed exactly as quoted. The electrician and your office staff speak highly for SME.

Sharon, Bothell

The Seattle electrician was terrific, arriving spot on time for an early morning repair. He was friendly, courteous and efficient, making our repairs quickly and well. Super job! The next time we need an electrician in Seattle, we know who to call.

Mark, Seattle

Absolutely job quality service! I will use your electrician in Shoreline again!

Karen, Shoreline

Great, friendly service. Your electrician in Seattle got right to work and did a great job.

Alex, Seattle

Simply put, it is always a pleasure working with SME's electricians in Bellevue. Your electricians in Bellevue are always courteous and knowledgeable. Their work is always done on time and in budget with no complaints. They are always willing to go the extra miles and do the unexpected. Thank you for a great job and excellent work.

Dennis, Bellevue College

I've had so many bad experiences with electrical contractors that I anticipated another bad experience. Thanks for pleasantly surprising me. I will definitely refer friends to you!

Susan, Seattle

I couldn't be happier. The Renton electrician called us back in the middle of the night over mother's day and spent a 1/2 hour with me on the phone, discussing our residential electrical problem and options. He was fast, efficient, very friendly and professional. We are very pleased.

Thanks. Travis, Renton

We couldn't be happier with the electricians in Redmond and everyone we spoke with at your company. Also your price was very reasonable ~ especially helped in the financially difficult times. We appreciate the senior discount as well.

Thank you! Bob and Jan, Redmond

Extremely friendly and a hard worker yet charming and talkative. Funny, lively and would definitely invite back for future commercial electrical service.

Blockbuster, Seattle

We love you guys!

Jerry, Seattle

The guys did a good and professional job. When we need an electrician in Bellevue again, we will call you.

Chris, Bellevue

The service electrician in Kirkland was great. Very clear, honest and hard working. I would have no problem referring your company to my friends and family. I will call you with all residential electrical problems in future.

Many thanks! Vera, Kirkland

I was so relieved to have someone at my home so quickly. Although it was a quick and easy fix, it took the worry away that the electrician in Kirkland fixed it so quickly. Thanks so much for the help.

Erica, Kirkland

Great Guy! Very Efficient and helpful!

Mike, Bellevue

Very, very helpful.

Thanks! Janine, Seattle

Thank you so much, I look forward to your help again in January.

Roberta, Seattle

We have had a wonderful experience with our heater malfunction. Your service electrician in Renton was just delightful and made sure we had heat for our classroom the next day. Thank you for your wonderful commercial electrical service.

Cedar River Montessori, Renton

Very Nice! In and out with job done well.

Thank you. Julie, Kirkland

SME has always helped us when we needed it. You are a good reliable commercial electrical contracting company.

University Book Store, Mill Creek

Residential electrical service was great, very professional, courteous and friendly.  I'm very impressed with your residential electrical contracting company, will tell others about you.

Lisa, Seattle

Very Impressed on all counts! I will use your electrician in Issaquah again and again!

Jeff, Issaquah

When I called the office, my first contact was a person (rather than a computer). Great residential electrical service, was able to come the next day to provide the needed residential electrical service. Friendly and knowledgeable service electrician in Kirkland. Good job, would recommend the company to others.

Ryan, Kirkland

The electrician in Lynnwood provided intelligent, personable and extremely professional residential electrical service. His work in our home transformed an unworkable kitchen into a joy to cook in. SME's rates were reasonable and we will certainly call you again! Thank you!

Sydney, Lynnwood

He was an excellent electrician in Renton and extremely professional. Also he went above and beyond his call of duty and completed an electrical service that was not scheduled.

Thanks! Valley Dental, Renton

It is nice to know that good customer service still exists! Of the eight 24/7 electrical companies we called on Saturday, only SME had an electrician in Redmond available and Curtis called back within 15 minutes! Thank you!

Tracy, Redmond

I have had other electrical work done, so I have some things to compare this to. The Auburn electrician presented an excellent solution and performed outstanding service. I will always call SME's electricians in Auburn in the future!

Ted, Auburn

Office contact - patient and very helpful. I was thrilled that there were no hidden charges. So you stood by your original estimate. Electrician in Maple Valley - excellent, courteous and did a great job.

Thanks! Julie, Maple Valley

Overall, a very fine experience for me. Yours should be the standard for other companies to aim for. If all of your Bothell electricians are as capable as he was, your company will continue to do well.

Keith, Bothell

I'd recommend your commercial electrical service in Seattle to anyone!

Rainier Veterinary Clinic, Seattle

Thank you for your quick response and solution to our residential electrical problem. We are very happy with the results.

Kathy, Seattle

Thank you for your great residential electrical service and great electrician in Kent!

Jean, Kent

Every time we work with SME, the electricians in Seattle do a fantastic job! I couldn't imagine using any other residential electrical contractors and don't ever want to.

Thank You! Caroline, Seattle

We will recommend SME to all of our friends who need residential electrical work done. Thanks for a great job and courteous disposition.

Kevin, Seattle

I was very impressed with SME's professionalism, organization and quick turn-around. It is far superior to what I've received from other past commercial electrical contractors. The Seattle electrician was great, super friendly and courteous.

Fuse IQ, Seattle

Very professional and courteous – I would use SME's residential electricians in Kent again if needed and would recommend to anyone even a relative.

Leon, Kent

Great guys! Great job! Done in a very expedient manner. I would recommend SME's residential electricians in Kent to others and will continue to do business with you.

Thanks. Earl, Kent

Fantastic Electrical Service! Professional, courteous, excellent and reasonably priced service. I will absolutely only use SME's Seattle electricians in the future.

THANK YOU!!!! Kim, Seattle

Thank you for being so professional and courteous with our old house. You do great electrical work we will use your Seattle electricians again when the need arises.

Thanks! Stewart, Seattle

Ad was very attractive, felt comfortable with dispatches. Electrical service was timely and professional. Renton electrician explained procedure and the next steps. I would use again.

Thanks! David, Renton

The electrician in Auburn did a great job, he was unobtrusive, informative & dedicated. He was finished quicker than we had anticipated!

Steve & Roxanne, Auburn

I will recommend your services to my friends and co-workers if they ever need an electrician in Seattle. The owner of this house said she was pleased with the work in my room, and she will be calling your company for work in her kitchen.

Lisa, Seattle

The Bellevue electrician was terrific! Hard working, helpful, informative and did an excellent job. Absolutely will call him back again when needed.

Michelle, Bellevue

The Seattle electrician is friendly yet professional, works fast and seems to be very knowledgeable. I am getting my house ready to put it on the market and called SME's residential electricians in Seattle to correct some small electrical problems. The residential service electrician took the time to check for any other electrical issues I was not aware of and he corrected them also. I am very pleased with both him and SME, and will be happy to recommend you.

Anne, Seattle

Good commercial electrical service. Explained what was going to be done and did a good job explaining options and was very knowledgeable. I'd use SME's electricians in Bothell without hesitation.

Brooks Sports, Bothell

The electrician in Seattle went "above and beyond"" to get our project done in a timely manner. His commercial electrical service to us was superior!

St. Bridget's Church, Seattle

I am so happy I found SME's Bellevue electricians. All of your electricians in Bellevue are fantastic at what they do. You always show up when you say you will be there. Even your office staff is exceptional. Keep doing what you do!

Jason, Bellevue

I will call for your residential electrical service again!

Joan, Kirkland

You have an excellent team. Follow through by the office staff was outstanding! They worked me into the schedule when I called back and informed me when the Bothell electrician was delayed due to a previous job. The electrician in Bothell was extremely professional, knowledgeable, fast, efficient and cleaned up. Your fees were clear and the charges were as quoted. Please note:I didn't expect to be able to give such high marks. Your company is a step above others.

Sharon, Bothell

Extremely personable and pleasant. Knows his stuff. I would definitely use SME's electricians in Seattle again and recommend you to my neighbors.

Elizabeth, Seattle

Thanks so much. At a lab like ours a power outage is terrifying! SME's electricians in Seattle did a great job for us. We couldn't be more pleased.

Holly, Seattle